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Terms of Service

日本語 · English · Español

This English version is provided for your convenience. If there is any discrepancy between this version and the Japanese version, the Japanese version shall prevail.

These Terms of Service (the "Terms") set out the conditions for using the services provided by COUPPLY, Inc. (the "Company", "we" or "us") in this application (the "Service"). All registered users ("Users" or "you") must use the Service in accordance with these Terms.

Article 1 (Scope)

  • These Terms apply to all relationships between Users and the Company concerning the use of the Service.
  • If you are a minor, you must obtain the consent of a parent or other legal guardian before using the Service. The Service is not available to anyone under the age of 13.
  • In addition to these Terms, the Company may establish rules and other provisions for using the Service (the "Individual Provisions"). Regardless of their names, the Individual Provisions form part of these Terms.
  • If these Terms conflict with the Individual Provisions, the Individual Provisions shall prevail unless they provide otherwise.

Article 2 (Registration)

  • To use the Service, you must agree to these Terms and register as a User following the procedures set by the Company.
  • The Company may decline an application for registration if it determines that any of the following applies, and is not obliged to disclose the reason:
    1. the application contains false information;
    2. the applicant has previously violated these Terms; or
    3. the Company otherwise determines that the registration is inappropriate.

Article 3 (Management of User ID and Password)

  • You are responsible for properly managing your User ID and password for the Service.
  • You may not, under any circumstances, transfer, lend or share your User ID and password with any third party. When a login is made with a combination of User ID and password that matches the registered information, the Company will treat it as use by the User who registered that User ID.
  • The Company is not liable for any damage arising from the use of your User ID and password by a third party, except where the Company acted intentionally or with gross negligence.

Article 4 (Fees and Payment)

  • The Service is free to use in principle.
  • You are responsible for all costs of purchasing, setting up and maintaining the devices needed to use the Service, as well as all communication charges such as data usage fees.
  • For the paid parts of the Service, you shall pay the fees separately set by the Company and displayed on this website, using the payment method specified by the Company.
  • If you are late in paying any fees, you shall pay late charges at an annual rate of 14.6%.

Article 5 (Prohibited Conduct)

When using the Service, the following conduct (including conduct that induces or prepares for it) is prohibited. If we find any prohibited conduct, we may, without prior notice, delete the relevant content, suspend your use of the Service, or permanently suspend your account.

  • Conduct that violates laws, regulations or public order and morals
  • Conduct related to criminal acts
  • Conduct that destroys or interferes with the functions of servers or networks of the Company, other Users of the Service or third parties
  • Conduct that may interfere with the operation of the Company's services
  • Collecting or storing personal information about other Users
  • Unauthorized access or attempts at unauthorized access
  • Impersonating other Users
  • Directly or indirectly providing benefits to anti-social forces in connection with the Company's services
  • Infringing the intellectual property rights, portrait rights, privacy, reputation or other rights or interests of the Company, other Users of the Service or third parties
  • Posting or sending content on the Service that contains, or that the Company determines contains, any of the following:
    1. excessively violent expressions;
    2. explicit sexual expressions;
    3. expressions that lead to discrimination based on race, nationality, belief, gender, social status, family origin or similar;
    4. expressions that induce or encourage suicide, self-harm or drug abuse; or
    5. other anti-social content that makes others uncomfortable.
  • Conduct for, or that the Company determines to be for, any of the following purposes:
    1. sales, promotion, advertising, solicitation or other commercial purposes (except as approved by the Company);
    2. sexual or obscene acts;
    3. meeting or dating people of the opposite sex whom you do not know;
    4. harassing or defaming other Users;
    5. causing disadvantage, damage or discomfort to the Company, other Users of the Service or third parties; or
    6. using the Service for purposes other than those intended for the Service.
  • Religious activities or solicitation for religious organizations
  • Any other conduct that the Company deems inappropriate

Article 6 (Suspension of the Service)

  • The Company may stop or suspend all or part of the Service without prior notice to Users if it determines that any of the following applies:
    1. maintenance, inspection or updating of the computer systems for the Service;
    2. providing the Service becomes difficult due to force majeure such as earthquakes, lightning, fire, power outages or natural disasters;
    3. computers or communication lines stop due to an accident; or
    4. the Company otherwise determines that providing the Service is difficult.
  • The Company is not liable for any disadvantage or damage suffered by Users or third parties as a result of stopping or suspending the Service.

Article 7 (Copyright)

  • Using the Service, you may post text, URLs, images and other information specified by the Company ("User Content"). Of this, the information specified by the Company can be shared on the Service with User Content posted by one other User whom you approve (your "Partner").
  • You retain the rights to all User Content you post on the Service. However, you grant your Partner the right to edit, modify, delete and copy that User Content. These rights granted to your Partner will cease to have effect from the time the pairing is dissolved.
  • The copyright in text, images, videos and other materials that you post or upload using the Service remains with you or other existing rights holders. However, the Company may use such materials to the extent necessary to improve the Service, raise its quality, correct defects, and publicize the Service, and you agree not to exercise moral rights of authorship in relation to such use.
  • Except as provided in the preceding paragraph, all copyrights and other intellectual property rights in the Service and all information related to it belong to the Company or to rights holders who have licensed their use to the Company. You may not reproduce, transfer, lend, translate, modify, reprint, publicly transmit (including making transmittable), transmit, distribute, publish or use for business purposes any of them without permission.

Article 8 (Restriction of Use and Deregistration)

  • If any of the following applies to a User, the Company may, without prior notice, delete posted data, restrict that User's use of all or part of the Service, or cancel the User's registration:
    1. the User has violated any provision of these Terms;
    2. the registered information is found to contain false facts;
    3. the credit card registered by the User as a payment method has been suspended;
    4. the User has failed to pay fees or other amounts owed;
    5. the User does not respond to the Company's communications for a certain period;
    6. the User has not used the Service for a certain period since their last use; or
    7. the Company otherwise determines that the User's use of the Service is inappropriate.
  • If any of the items in the preceding paragraph applies, the User automatically loses the benefit of time for all debts owed to the Company and must immediately repay all such debts in full.
  • The Company is not liable for any damage caused to a User by actions taken by the Company under this Article.

Article 9 (Withdrawal)

  • A couple User who wishes to withdraw from the Service must follow the withdrawal procedure set by the Company. If one User of a couple withdraws, the handling of the other User's use and of shared data will be as set by the Company.
  • Once the withdrawal procedure is complete, the User loses access to the User Content they posted and their registered information.
  • The Company may treat a User as having withdrawn from the Service if it learns of the User's death, or if the User and the Partner registered as their couple have not used the Service for 6 months or more. If a User dies, the User's User Content and User status will not be inherited.

Article 10 (Disclaimer of Warranties and Limitation of Liability)

  • The Company does not warrant, expressly or impliedly, that the Service is free from defects in fact or in law (including defects related to safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose or security, as well as errors, bugs and infringement of rights).
  • The Company is not responsible for any misunderstanding, discord or deterioration of relationships between Users that arises through the Service.
  • The Company is not liable for any damage caused to Users by the Service, except where the Company acted intentionally or with gross negligence. However, this disclaimer does not apply if the contract between the Company and the User concerning the Service (including these Terms) is a consumer contract as defined in the Consumer Contract Act of Japan.
  • Even in the case described in the proviso of the preceding paragraph, the Company is not liable for damage arising from special circumstances (including where the Company or the User foresaw or could have foreseen the damage) among the damage caused to a User by default or tort due to the Company's negligence (excluding gross negligence). Compensation for damage caused to a User by default or tort due to the Company's negligence (excluding gross negligence) is limited to the amount of fees received from the User in the month in which the damage occurred.
  • The Company is not responsible for any transactions, communications or disputes that arise between Users or between a User and a third party in connection with the Service.

Article 11 (Changes to the Service)

  • The Company may change, add to or discontinue the content of the Service with prior notice to Users, and Users agree to this.

Article 12 (Changes to These Terms)

  • The Company may change these Terms without the individual consent of Users in the following cases:
    1. when the change is in the general interest of Users; or
    2. when the change does not go against the purpose of the contract for using the Service and is reasonable in light of the necessity of the change, the appropriateness of the changed content and other circumstances relating to the change.
  • When changing these Terms under the preceding paragraph, the Company will notify Users in advance that the Terms will be changed, of the content of the changed Terms, and of when the change takes effect.

Article 13 (Handling of Personal Information)

  • The Company will handle personal information obtained through the use of the Service appropriately in accordance with the Company's Privacy Policy.
  • You shall keep the information requested by the Company at registration (including your name, email address, ID, password, birthday and profile image; the "Registered Information") up to date. The Company is not liable for any disadvantage or damage you suffer because your Registered Information was inaccurate or false.

Article 14 (Notices and Communications)

  • Notices and communications between Users and the Company shall be made by the method set by the Company. Unless a User reports a change following the method separately set by the Company, the Company will treat the currently registered contact information as valid and send notices or communications to it, and these will be deemed to have reached the User when sent.

Article 15 (No Assignment of Rights and Obligations)

  • You may not assign to a third party, or offer as security, your position under the contract for use or your rights or obligations under these Terms without the Company's prior written consent.

Article 16 (Governing Law and Jurisdiction)

  • These Terms are governed by the laws of Japan.
  • Any dispute concerning the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company's head office.

Article 17 (Notice under the Telecommunications Business Act)

  • The Company is a registered telecommunications carrier that has filed a notification of telecommunications business with the Ministry of Internal Affairs and Communications of Japan under the Telecommunications Business Act (Notification No. E-07-05460).

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